Negotiating at Work

Negotiating at Work

Turn Small Wins into Big Gains

Kolb, Deborah M.; Porter, Jessica L.

John Wiley & Sons Inc

03/2015

288

Dura

Inglês

9781118352410

15 a 20 dias

488

Descrição não disponível.
Preface ix

Introduction: Negotiating in the Shadow of Organizations xix

About the Authors xxxix

Part One Preparing for n-Negotiations 1

1 You Can't Get What You Want If You Don't Know What You Want 3

2 Recognizing Opportunities and Positioning to Negotiate 27

3 Anchoring, Mindfulness, and Preparing for Problem Solving 49

4 Getting Negotiations off the Ground 75

Part Two Putting n-Negotiations into Practice 99

5 Building Rapport and Shifting Gears: The Power of a Good Opening 101

6 Power at Play in Negotiations: Moves and Turns 119

7 Managing the Negotiation Process: Fostering Problem Solving 143

Coda Notes on Change 167

8 From Small Wins to Bigger Gains 169

Notes 187

References 217

Index 229
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