Influence Without Authority

Influence Without Authority

Bradford, David L.; Cohen, Allan R.

John Wiley & Sons Inc

11/2017

320

Dura

Inglês

9781119347712

15 a 20 dias

544

Descrição não disponível.
Foreword ix
by Aaron Levie and Dan Levin

Acknowledgments xi

Part I Introduction 1

Chapter 1 Why Influence: What You Will Get from This Book 3

Part II The Influence Model 17

Chapter 2 The Influence Model: Trading What They Want for What You've Got (Using Reciprocity and Exchange) 19

Chapter 3 Goods and Services: The Currencies of Exchange 37

Chapter 4 How to Know What They Want: Understanding Their Worlds (and the Forces Acting on Them) 57

Chapter 5 You Have More to Offer Than You Think If You Know Your Goals, Priorities, and Resources 77

Chapter 6 Building Effective Relationships: The Art of Finding and Developing Your Allies 95

Chapter 7 Strategies for Making Mutually Profitable Trades 113

Part III Practical Applications of Influence 137

Chapter 8 Gender and Influence: Beyond Stereotypes (Coauthor, Nan Langowitz) 139

Chapter 9 Influencing Your Boss 165

Chapter 10 Working Cross-Functionally: Leading and Influencing a Team, Task Force, or Committee 183

Chapter 11 Influencing Organizational Groups, Departments, and Divisions 193

Chapter 12 Can You Hear Me: Influencing at a Distance 205

Chapter 13 Influencing Difficult Colleagues 225

Chapter 14 Initiating or Leading Major Change 233

Chapter 15 Understanding and Overcoming Organizational Politics 249

Chapter 16 Hardball: Escalating to Tougher Strategies When You Can No Longer Catch Flies with Honey 263

Appendix A: Extended Case Examples and Supplementary Material Available on the Web 279

Appendix B: Additional Resources 285

Notes 287

Index 295
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<p>collaboration; influence; workplace influence; networking; collaboration skills; building relationships; Exchange model; managing up; managing contractors; organizational collaboration; virtual teams; international collaboration; building cooperation; getting buy-in; raising support; influence over authority; strategic exchange; making deals; idea exchange; personal currency; how to convince people; workplace politics; leadership skills; getting results; mutual assistance; cooperative achievement; professional advancement; professional development; interpersonal skills; soft skills; practical workplace skills; workplace communication</p>