New Automation Mindset
New Automation Mindset
The Leadership Blueprint for the Era of AI-For-All
Pezzini, Massimo; Tella, Vijay; Brinker, Scott
John Wiley & Sons Inc
08/2023
336
Dura
Inglês
9781119898757
15 a 20 dias
666
Descrição não disponível.
Foreword xiii
Introduction 1
Part 1 The New Automation Mindset 15
1 The New Era of Automation 17
2 The Process Mindset 27
3 The Growth Mindset 39
4 The Scale Mindset 53
Part 2 Architectural Underpinnings 67
5 Orchestration 69
6 Plasticity 81
7 Democratization 95
Part 3 A Practitioner's Guide to World Class Automation 109
8 Mastering Your Automation Journey 111
9 The Back Office 121
10 The Front Office 137
11 The Employee Experience 153
12 The Customer Experience 169
13 Supplier Operations 181
14 The Platform-Driven Business 195
Part 4 Making it Happen 207
15 The Enterprise AI Platform 209
16 The Automation Ecosystem 217
17 Enterprise Automation 241
18 The New Operating Model 259
19 The Future of the Enterprise 269
20 The New Career Paths 279
Appendix A: Key Roles for Democratization 291
Acknowledgments 297
About the Authors 299
Index 303
Introduction 1
Part 1 The New Automation Mindset 15
1 The New Era of Automation 17
2 The Process Mindset 27
3 The Growth Mindset 39
4 The Scale Mindset 53
Part 2 Architectural Underpinnings 67
5 Orchestration 69
6 Plasticity 81
7 Democratization 95
Part 3 A Practitioner's Guide to World Class Automation 109
8 Mastering Your Automation Journey 111
9 The Back Office 121
10 The Front Office 137
11 The Employee Experience 153
12 The Customer Experience 169
13 Supplier Operations 181
14 The Platform-Driven Business 195
Part 4 Making it Happen 207
15 The Enterprise AI Platform 209
16 The Automation Ecosystem 217
17 Enterprise Automation 241
18 The New Operating Model 259
19 The Future of the Enterprise 269
20 The New Career Paths 279
Appendix A: Key Roles for Democratization 291
Acknowledgments 297
About the Authors 299
Index 303
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Digital automation; digital transformation; business automation; robotic process automation; rpa; process automation; business process automation; business efficiency; innovation automation; business innovation; business growth; rpa for business
Foreword xiii
Introduction 1
Part 1 The New Automation Mindset 15
1 The New Era of Automation 17
2 The Process Mindset 27
3 The Growth Mindset 39
4 The Scale Mindset 53
Part 2 Architectural Underpinnings 67
5 Orchestration 69
6 Plasticity 81
7 Democratization 95
Part 3 A Practitioner's Guide to World Class Automation 109
8 Mastering Your Automation Journey 111
9 The Back Office 121
10 The Front Office 137
11 The Employee Experience 153
12 The Customer Experience 169
13 Supplier Operations 181
14 The Platform-Driven Business 195
Part 4 Making it Happen 207
15 The Enterprise AI Platform 209
16 The Automation Ecosystem 217
17 Enterprise Automation 241
18 The New Operating Model 259
19 The Future of the Enterprise 269
20 The New Career Paths 279
Appendix A: Key Roles for Democratization 291
Acknowledgments 297
About the Authors 299
Index 303
Introduction 1
Part 1 The New Automation Mindset 15
1 The New Era of Automation 17
2 The Process Mindset 27
3 The Growth Mindset 39
4 The Scale Mindset 53
Part 2 Architectural Underpinnings 67
5 Orchestration 69
6 Plasticity 81
7 Democratization 95
Part 3 A Practitioner's Guide to World Class Automation 109
8 Mastering Your Automation Journey 111
9 The Back Office 121
10 The Front Office 137
11 The Employee Experience 153
12 The Customer Experience 169
13 Supplier Operations 181
14 The Platform-Driven Business 195
Part 4 Making it Happen 207
15 The Enterprise AI Platform 209
16 The Automation Ecosystem 217
17 Enterprise Automation 241
18 The New Operating Model 259
19 The Future of the Enterprise 269
20 The New Career Paths 279
Appendix A: Key Roles for Democratization 291
Acknowledgments 297
About the Authors 299
Index 303
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.