Scaling Conversations

Scaling Conversations

How Leaders Access the Full Potential of People

MacLeod, Dave

John Wiley & Sons Inc

06/2021

192

Dura

Inglês

9781119764458

15 a 20 dias

400

Descrição não disponível.
The Limit of Our Competitive Advantage ix

Part I What's in a Conversation?

Chapter 1 What's a Conversation? 3

Chapter 2 Why Do We Need to Scale Conversations? 9

Chapter 3 Components of a Conversation 21

Chapter 4 Why Are Conversations Hard to Scale in Person? 33

Chapter 5 Why Are Conversations So Hard to Scale Online? 41

Chapter 6 Typical Mistakes Leaders Make at Scale 47

Part II How to Scale Conversations Effectively

Chapter 7 Components of a Successful Scaled Conversation 65

Chapter 8 The Hierarchy of Questions 79

Chapter 9 Components of Good Questions for Scaled Conversations 107

Chapter 10 Synthesizing Scaled Conversations 119

Chapter 11 Scaling Conversations in Action: Diversity, Inclusion, Mental Health, Equity 139

Acknowledgments 163

About the Author 167

Index 169
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Leadership communication; corporate communication; organizational communication; crowdsourcing; diversity and inclusion; employee engagement; mass communication; townhall communication; group communication; meeting communication; slack communication; online communication; community communication