Predicting Personality

Introduction ix

Part One The Truth About Personality 1
Making sense of human behavior in an unpredictable world

1: The High Cost of Not Understanding People 3

2: The Ingredients of a Unique Personality 17

3: The Biggest Challenges to Successful Communication 22

4: How to Understand Anyone's Personality 30

5: The Personality Map 42

Part Two Read Your Own User Manual 51
Understanding your personality and how to harness it

6: Personality Differences Shape Every Relationship 53

7: How to Find Your Personality Type 56

8: Take a Personality Assessment 59

9: The 16 Personality Types 61

10: How I Fired (and then Rehired) Myself 139

Part Three How Personality AI Works 149
Understanding the technology driving the personality revolution

11: Why the Soft Skills are the Hardest 151

12: Before Personality AI: Flying Blind 156

13: How AI is Already Impacting You 158

14: A GPS for Communicating with People 161

15: Under the Hood of Personality AI 166

16: Using Personality AI to Understand Anyone 193

Part Four Communicate Better 197
Using personality insights for every conversation

17: Communicating with Ignorance versus Empathy 199

18: Adapting to Different Personality Types 201

19: Personality AI for Email Outreach 204

20: Personality AI for Sales Meetings 220

21: Personality AI for Difficult Conversations 235

22: Personality AI for More Situations 244

Part Five Lead Better 247
Using personality profiles to build teams with chemistry

23: Understanding the Dynamics of Your Team 249

24: Facilitating One-on-One Chemistry between Others 259

25: Creating Chemistry within an Entire Group 270

26: Becoming an Empathy-Driven Leader 277

Part Six Predict Responsibly 299
Understanding the proper, ethical use of Personality AI

27: How to Properly Use Personality Data 301

28: Restoring Empathy in a Hyper-Skeptical World 311

Acknowledgments 313

About the Authors 315

Index 317

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