Never Say Sell
-15%
portes grátis
Never Say Sell
How the World's Best Consulting and Professional Services Firms Expand Client Relationships
McMakin, Tom; Parks, Jacob
John Wiley & Sons Inc
12/2020
256
Dura
Inglês
9781119683780
15 a 20 dias
436
Descrição não disponível.
Foreword ix
Why We Never Say Sell
Section 1: Who We are and the Problems We Want to Solve 3
1 From Foothold to Footprint 5
Section 2: The Imperative and the Opportunity 15
2 Learning to Farm 17
3 The Diamond of Opportunity 26
Section 3: The Challenges 41
4 The Challenge of Knowing Too Much about the Wrong Thing 43
5 The Challenge of Complex Organizations 52
6 The Challenge of Serving Complex Networks 57
7 The Challenge of Introducing Your Colleagues 66
8 The Challenge of Scale 71
How We Can Help
Section 4: Farming for Knowledge 85
9 Know Thyself 87
10 Know Thy Client 101
11 The Secrets of Diamond Account Planning 111
Section 5: The Seven Disciplines of Successful Farming 119
12 Discipline 1: Do Good Work 121
13 Discipline 2: Be a Good Friend 138
14 Discipline 3: Leverage Your Team 150
15 Discipline 4: Incent Good Work 157
16 Discipline 5: Listen 165
17 Discipline 6: Tell Great Stories 169
18 Discipline 7: Master the Art of the Ask 176
Section 6: Seeds of Change 185
19 The Power of Peers 187
20 The Power of Routers 197
21 The Power of Technology 207
22 The Power of Experience and Insight 217
Further Reading 223
Acknowledgments 225
About the Authors 227
Index 229
Why We Never Say Sell
Section 1: Who We are and the Problems We Want to Solve 3
1 From Foothold to Footprint 5
Section 2: The Imperative and the Opportunity 15
2 Learning to Farm 17
3 The Diamond of Opportunity 26
Section 3: The Challenges 41
4 The Challenge of Knowing Too Much about the Wrong Thing 43
5 The Challenge of Complex Organizations 52
6 The Challenge of Serving Complex Networks 57
7 The Challenge of Introducing Your Colleagues 66
8 The Challenge of Scale 71
How We Can Help
Section 4: Farming for Knowledge 85
9 Know Thyself 87
10 Know Thy Client 101
11 The Secrets of Diamond Account Planning 111
Section 5: The Seven Disciplines of Successful Farming 119
12 Discipline 1: Do Good Work 121
13 Discipline 2: Be a Good Friend 138
14 Discipline 3: Leverage Your Team 150
15 Discipline 4: Incent Good Work 157
16 Discipline 5: Listen 165
17 Discipline 6: Tell Great Stories 169
18 Discipline 7: Master the Art of the Ask 176
Section 6: Seeds of Change 185
19 The Power of Peers 187
20 The Power of Routers 197
21 The Power of Technology 207
22 The Power of Experience and Insight 217
Further Reading 223
Acknowledgments 225
About the Authors 227
Index 229
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
Sales and marketing; professional services sales; professional services marketing; consulting sales; consulting marketing; selling in consulting; marketing in consulting; existing account development; existing account sales
Foreword ix
Why We Never Say Sell
Section 1: Who We are and the Problems We Want to Solve 3
1 From Foothold to Footprint 5
Section 2: The Imperative and the Opportunity 15
2 Learning to Farm 17
3 The Diamond of Opportunity 26
Section 3: The Challenges 41
4 The Challenge of Knowing Too Much about the Wrong Thing 43
5 The Challenge of Complex Organizations 52
6 The Challenge of Serving Complex Networks 57
7 The Challenge of Introducing Your Colleagues 66
8 The Challenge of Scale 71
How We Can Help
Section 4: Farming for Knowledge 85
9 Know Thyself 87
10 Know Thy Client 101
11 The Secrets of Diamond Account Planning 111
Section 5: The Seven Disciplines of Successful Farming 119
12 Discipline 1: Do Good Work 121
13 Discipline 2: Be a Good Friend 138
14 Discipline 3: Leverage Your Team 150
15 Discipline 4: Incent Good Work 157
16 Discipline 5: Listen 165
17 Discipline 6: Tell Great Stories 169
18 Discipline 7: Master the Art of the Ask 176
Section 6: Seeds of Change 185
19 The Power of Peers 187
20 The Power of Routers 197
21 The Power of Technology 207
22 The Power of Experience and Insight 217
Further Reading 223
Acknowledgments 225
About the Authors 227
Index 229
Why We Never Say Sell
Section 1: Who We are and the Problems We Want to Solve 3
1 From Foothold to Footprint 5
Section 2: The Imperative and the Opportunity 15
2 Learning to Farm 17
3 The Diamond of Opportunity 26
Section 3: The Challenges 41
4 The Challenge of Knowing Too Much about the Wrong Thing 43
5 The Challenge of Complex Organizations 52
6 The Challenge of Serving Complex Networks 57
7 The Challenge of Introducing Your Colleagues 66
8 The Challenge of Scale 71
How We Can Help
Section 4: Farming for Knowledge 85
9 Know Thyself 87
10 Know Thy Client 101
11 The Secrets of Diamond Account Planning 111
Section 5: The Seven Disciplines of Successful Farming 119
12 Discipline 1: Do Good Work 121
13 Discipline 2: Be a Good Friend 138
14 Discipline 3: Leverage Your Team 150
15 Discipline 4: Incent Good Work 157
16 Discipline 5: Listen 165
17 Discipline 6: Tell Great Stories 169
18 Discipline 7: Master the Art of the Ask 176
Section 6: Seeds of Change 185
19 The Power of Peers 187
20 The Power of Routers 197
21 The Power of Technology 207
22 The Power of Experience and Insight 217
Further Reading 223
Acknowledgments 225
About the Authors 227
Index 229
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
