Leadership and Communication in Dentistry

Leadership and Communication in Dentistry

Graskemper, Joseph P.

John Wiley and Sons Ltd

03/2020

176

Mole

Inglês

9781119557210

15 a 20 dias

284

Descrição não disponível.
Preface vii

Acknowledgments ix

Section 1 Leadership and Success in Communication with Dental Insurance Companies 1

1 Understanding Insurance Companies 3

2 Insurance Negotiations 17

3 Preferred Provider Organization (PPO) Contractual Issues 23

4 Estimation of Benefits Problems 31

5 Appeals Letters 39

6 Leadership to Interface with Your Community 51

Section 2 Leadership, Communications, and Success for Your Practice 57

7 Listening 59

8 Patient Motivation 73

9 Leadership of Personnel 81

10 The Office Policy Manual 99

Section 3 Leadership, Communication, and Success for Your Self 119

11 Understanding Leadership 121

12 Your Self 133

Index 151
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dentistry; dental profession; dental practice; managing a dental practice; communication in dentistry; leadership in dentistry; communicating with dental patients; communicating with dental insurance companies; dental communication skills; guide to dental practice communication; guide to dental practice leadership; leadership skills for dentists; communication for dental professionals; communication skills for dentists; how to be a successful dentist; dentist business skills; the dental business; dental practice management; dental leadership; dealing with insurance companies; guide to dental practice insurance; guide to being a dental leader; running a dental practice; pros and cons of running a dental practice