Transforming a Federal Agency
Transforming a Federal Agency
Management Lessons from HUD's Financial Reconstruction
Dennis, Irving L.
John Wiley & Sons Inc
03/2022
352
Dura
Inglês
9781119850373
15 a 20 dias
624
Introduction: What the Reader Can Expect xvii
Part I The Beginning
1 The Nomination Process 3
2 About HUD 21
3 HUD's State of Affairs 43
Part II The Evaluation Process
4 My First Hundred Days 55
5 Evaluation of Governance, People, Processes, and Technology (GPPT) 75
6 Understanding How It Got This Bad 87
7 Barriers to Success 95
Part III The Transformation Process
8 Building the Platform for Success 113
9 Financial and IT Modernization 139
10 Coordination with Critical Service Providers 161
11 The Results-Where We Were in 2020 173
12 Making HUD's Transformation Sustainable 201
Part IV Observations And Reflections
13 Differences Between the Private and Public Sectors 211
14 Final Thoughts-An Experience of a Lifetime 227
Acknowledgments 251
About the Author 255
Appendix 257
Appendix A Acronyms and Definitions 259
Appendix B History of HUD 267
Appendix C Summary of HUD's 2020 Enacted Budget 271
Appendix D CFO Letters in the Agency Financial Report 273
Appendix E My Resignation Letter 289
Appendix F List of HUD's Accomplishments in 2018 and 2019 291
Index 311
Introduction: What the Reader Can Expect xvii
Part I The Beginning
1 The Nomination Process 3
2 About HUD 21
3 HUD's State of Affairs 43
Part II The Evaluation Process
4 My First Hundred Days 55
5 Evaluation of Governance, People, Processes, and Technology (GPPT) 75
6 Understanding How It Got This Bad 87
7 Barriers to Success 95
Part III The Transformation Process
8 Building the Platform for Success 113
9 Financial and IT Modernization 139
10 Coordination with Critical Service Providers 161
11 The Results-Where We Were in 2020 173
12 Making HUD's Transformation Sustainable 201
Part IV Observations And Reflections
13 Differences Between the Private and Public Sectors 211
14 Final Thoughts-An Experience of a Lifetime 227
Acknowledgments 251
About the Author 255
Appendix 257
Appendix A Acronyms and Definitions 259
Appendix B History of HUD 267
Appendix C Summary of HUD's 2020 Enacted Budget 271
Appendix D CFO Letters in the Agency Financial Report 273
Appendix E My Resignation Letter 289
Appendix F List of HUD's Accomplishments in 2018 and 2019 291
Index 311