Soft Skills for the Professional Services Industry

Soft Skills for the Professional Services Industry

Principles, Tasks, and Tools for Success

Creutzmann, Andreas

John Wiley & Sons Inc

06/2022

272

Dura

Inglês

9781119875536

15 a 20 dias

550

Descrição não disponível.
Foreword xi

Preface xiii

Acknowledgments xvii

Introduction: Professionals in a Digital World 1

Part I: Principles of Successful Professionals 7

Chapter 1: Self- Responsibility 9

Chapter 2: Result Orientation 21

Chapter 3: Focus 33

Chapter 4: Leverage Strengths 43

Chapter 5: Think Positively 53

Chapter 6: Action Orientation 67

Part II: Tasks 77

Chapter 7: Marketing 79

Chapter 8: Setting Goals 111

Chapter 9: Planning and Organizing 123

Chapter 10: Decision Making 129

Chapter 11: Developing and Promoting People 139

Chapter 12: Control 149

Part III: Tools 155

Chapter 13: Self- Management 157

Chapter 14: Mental Training 175

Chapter 15: Rhetoric 193

Chapter 16: Effective Communication Tools 217

Chapter 17: Work- Life- Balanced- Scorecard 227

Conclusion: Outlook into the Future 239

About the Author 243

Bibliography 245

Index 249
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Professional soft skills; public speaking for professionals; leadership for professionals; leadership development; soft skills for knowledge workers; digital literacy for professionals; problem solving for professionals; work-life balance