Managing Client Emotions in Forensic Accounting and Fraud Investigation
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portes grátis
Managing Client Emotions in Forensic Accounting and Fraud Investigation
Pedneault, Stephen
John Wiley & Sons Inc
09/2021
208
Dura
Inglês
9781119471493
15 a 20 dias
394
Descrição não disponível.
Preface ix
Acknowledgements xi
About the Author xiii
Introduction 1
PART I: WHY ADDRESS CLIENT EMOTIONS? 3
Chapter 1: Encountering Client Emotions 5
Chapter 2: Choose to Address Client Emotions 17
Chapter 3: Complicating Factors 29
PART II: WHAT EMOTIONS WILL BE ENCOUNTERED? 49
Chapter 4: Identifying Client Emotions 51
Chapter 5: Identifying Client Emotions 71
Chapter 6: Identifying Client Emotions 87
Chapter 7: Suicide 109
Chapter 8: Stages of Grief and Magical Thinking 123
PART III: CLIENT EMOTIONS: STRATEGIES TOWARD SUCCESS 137
Chapter 9: Preparing for Client Emotions 139
Chapter 10: Managing Client Emotions 157
Chapter 11: Reacting to Client Emotions 169
Chapter 12: Final Thoughts 185
Acknowledgements xi
About the Author xiii
Introduction 1
PART I: WHY ADDRESS CLIENT EMOTIONS? 3
Chapter 1: Encountering Client Emotions 5
Chapter 2: Choose to Address Client Emotions 17
Chapter 3: Complicating Factors 29
PART II: WHAT EMOTIONS WILL BE ENCOUNTERED? 49
Chapter 4: Identifying Client Emotions 51
Chapter 5: Identifying Client Emotions 71
Chapter 6: Identifying Client Emotions 87
Chapter 7: Suicide 109
Chapter 8: Stages of Grief and Magical Thinking 123
PART III: CLIENT EMOTIONS: STRATEGIES TOWARD SUCCESS 137
Chapter 9: Preparing for Client Emotions 139
Chapter 10: Managing Client Emotions 157
Chapter 11: Reacting to Client Emotions 169
Chapter 12: Final Thoughts 185
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
<p>Forensic accounting; fraud investigation; accounting fraud investigation; Association of Certified Fraud Examiners; ACFE; emotions in fraud investigations; managing emotions in fraud investigations; forensic accounting engagements; fraud investigation engagements; Managing Client Emotions in Forensic Accounting and Fraud Investigation; Stephen Pedneault; auditing; fraud; client emotions; fraud audit; fraud examination; managing client emotions; holistic engagement management; catharsis; client relationships</p>
Preface ix
Acknowledgements xi
About the Author xiii
Introduction 1
PART I: WHY ADDRESS CLIENT EMOTIONS? 3
Chapter 1: Encountering Client Emotions 5
Chapter 2: Choose to Address Client Emotions 17
Chapter 3: Complicating Factors 29
PART II: WHAT EMOTIONS WILL BE ENCOUNTERED? 49
Chapter 4: Identifying Client Emotions 51
Chapter 5: Identifying Client Emotions 71
Chapter 6: Identifying Client Emotions 87
Chapter 7: Suicide 109
Chapter 8: Stages of Grief and Magical Thinking 123
PART III: CLIENT EMOTIONS: STRATEGIES TOWARD SUCCESS 137
Chapter 9: Preparing for Client Emotions 139
Chapter 10: Managing Client Emotions 157
Chapter 11: Reacting to Client Emotions 169
Chapter 12: Final Thoughts 185
Acknowledgements xi
About the Author xiii
Introduction 1
PART I: WHY ADDRESS CLIENT EMOTIONS? 3
Chapter 1: Encountering Client Emotions 5
Chapter 2: Choose to Address Client Emotions 17
Chapter 3: Complicating Factors 29
PART II: WHAT EMOTIONS WILL BE ENCOUNTERED? 49
Chapter 4: Identifying Client Emotions 51
Chapter 5: Identifying Client Emotions 71
Chapter 6: Identifying Client Emotions 87
Chapter 7: Suicide 109
Chapter 8: Stages of Grief and Magical Thinking 123
PART III: CLIENT EMOTIONS: STRATEGIES TOWARD SUCCESS 137
Chapter 9: Preparing for Client Emotions 139
Chapter 10: Managing Client Emotions 157
Chapter 11: Reacting to Client Emotions 169
Chapter 12: Final Thoughts 185
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
<p>Forensic accounting; fraud investigation; accounting fraud investigation; Association of Certified Fraud Examiners; ACFE; emotions in fraud investigations; managing emotions in fraud investigations; forensic accounting engagements; fraud investigation engagements; Managing Client Emotions in Forensic Accounting and Fraud Investigation; Stephen Pedneault; auditing; fraud; client emotions; fraud audit; fraud examination; managing client emotions; holistic engagement management; catharsis; client relationships</p>
