Leading with Empathy

Preface xi

Acknowledgments xix

1 Introduction 1

Part I: Adversity 29

2 The Toll on Humanity 31

3 Overcoming Stress and Anxiety 75

Part II: Empathy and Leadership 121

4 The Power of Empathy 123

5 Leading with Empathy 151

Part III: Empowerment 185

6 Enterprise Empathy 187

7 Employee Empathy 245

8 Optimism, Evolution, and Empowerment 289

9 Actions for Empathy 307

Notes 317

About the Author 337

Index 339

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• Negócios e gestão

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