Intercultural Communication for Everyday Life

Preface xi

Acknowledgements xv

About the Companion Website xvi

Walk through xvii

Part one Foundations 1

1 Intercultural communication for uncertain times

Why should we know about other cultures? 3

2 Action, ethics, and research

How can I make a difference? 25

3 Origins

How can I talk about culture? 47

Part two Elements 69

4 Subjective culture

What is the base upon which cultural communication is built? 71

5 Identity--Struggle, resistance, and solidarity

How can I think about my identity and that of others? 91

6 Intolerance-acceptance-appreciation-equity-inclusion

How can we make the world a more tolerant and inclusive place? 108

Part three Messages 133

7 Verbal communication

How can I reduce cultural misunderstandings in my verbal communication? 135

8 Nonverbal communication

Can I make nonverbal blunders and not even know it? 156

9 Rhetoric and culture

How does my culture relate to persuasive writing and speaking? 177

10 Media and intercultural communication

How do media shape our views of others? 200

11 Information and communication technologies

How do social media impact culture? 220

Part four Contexts 243

12 Adaptation and intercultural competence

How can I be effective in a new culture? 245

13 Relationships and conflict

How can I have better cross-cultural relationships? 267

14 The political context

How can we use communication to shape politics and culture? 287

15 Intercultural communication in organizations

How does culture shape business and how is business culture changing? 304

Conclusion 328

Glossary 330

Index 343

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• Estudos de comunicação
• Estudos cultirais

Mass media; civic engagement; activism; diversity; human rights violations; refugee crises; interpersonal communication; global communication; climate change; global warming; COVID-19; ethnic politics; right-wing politics