Data Analytics for Organisational Development

Data Analytics for Organisational Development

Unleashing the Potential of Your Data

Tan, Amy B. C.; Kaufmann, Uwe H.

John Wiley & Sons Inc

07/2021

368

Dura

Inglês

9781119758334

15 a 20 dias

858

Descrição não disponível.

Foreword

Preface

Introduction: Why Data Analytics is Important

Chapter 1: Introduction to Data Analytics and Data Science

Chapter 2: Customer Domain - Customer Analytics

Chapter 3: Process Domain - Operations Analytics

Chapter 4: Workforce Domain - Workforce Analytics

Chapter 5: Implementing Data Analytics for Organisational Development

Materials for Download

Index

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Data analytics; Six Sigma; management tools; business analytics; evidence-based decision making; data dashboards; data visualisation; customer analytics; strategy analytics; operations analytics; workforce analytics; organisational development